Terms & Conditions

You must be at least 18 years old and legally capable of entering into a binding contract to use the Platform. You may use it as a property owner (“Owner”), a real estate agent (“Agent”), whether independent or affiliated with an agency, or as a visitor searching for property.

You must provide accurate, current and complete information when registering, including your name, email address and WhatsApp number, and keep it up to date. You are responsible for all activity under your account and for keeping your password confidential.

Notify us immediately at support@epropertypak.com if you suspect unauthorized use. Accounts are personal and may not be sold, transferred or shared. We may suspend or remove accounts that remain unverified, are inactive for an extended period, or breach these Terms.

Agents may operate independently, request to join an existing agency, or create a new agency on the Platform. Creating an agency makes you its administrator, responsible for the accuracy of its details and for approving or removing its members. Join requests are subject to approval by the agency’s administrators.

Listings must describe real, existing properties that you own or are expressly authorized to market. You must have all rights, consents and authority needed to publish a listing, including from the property’s owner where applicable.

Listings must be accurate and not misleading, including price, location, size, photographs and ownership status, and must be removed or updated promptly once a property is sold, rented or withdrawn.

The following are prohibited and may be removed without notice:

• Duplicate or bait listings
• Fraudulent or misrepresented properties
• Plagiarized photos or descriptions

ePropertyPak is a venue that connects buyers, tenants, Owners and Agents. We are not a real estate broker, agent, dealer or party to any negotiation, sale, purchase or tenancy conducted through or initiated on the Platform.

By providing your WhatsApp number as an Owner or Agent, you consent to being contacted by interested users about your listings.

You agree to use contact details obtained through the Platform only for genuine property inquiries, and not for marketing lists, bulk messaging, harassment or any unrelated purpose.

You agree not to:

• Post false, unlawful, defamatory or infringing content;
• Impersonate any person or misrepresent your affiliation with an agency;
• Scrape, harvest or bulk-collect data, listings or contact details;
• Interfere with the Platform’s operation, bypass security or rate limits, or probe for vulnerabilities;
• Use the Platform to send spam or run schemes;
• Use the Platform in violation of any applicable law of Pakistan or your jurisdiction.

You retain ownership of the content you post, including photographs and descriptions. By posting, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, adapt, display and distribute that content for operating, promoting and improving the Platform, including in search results and social or marketing previews.

This licence ends when your content is deleted, except where copies exist in backups or where content has been shared by others. The Platform itself, including its software, design, branding and databases, is our property or that of our licensors and is protected by intellectual property laws.

Core listing and search features are currently free. We may introduce paid features, promotions or subscription plans in the future; any fees will be communicated clearly before you incur them, and continued use of a paid feature after a price change constitutes acceptance of the new price.

We collect and process personal data, such as your name, email, phone number and usage information, to operate the Platform, including sending verification and account emails and displaying your contact details on your listings as you choose. We do not sell your personal data. Where a separate Privacy Policy is published, it forms part of these Terms.

We may review, edit for formatting, decline or remove any listing or content, and may suspend or terminate accounts, where we reasonably believe these Terms have been breached, where required by law, or to protect users or the Platform.

Reporting an ad: if an ad looks fake, wrong or already sold or rented, tap “Report” (the flag icon) on the property page and choose a reason. Our team reviews every report and may ask the advertiser to make changes, hide the ad or suspend the account.

You may stop using the Platform and request deletion of your account at any time by contacting support@epropertypak.com.

The Platform is provided “as is” and “as available” without warranties of any kind, express or implied, including accuracy of listings, availability, fitness for a particular purpose and non-infringement.

We do not warrant that the Platform will be uninterrupted, secure or error-free, or that any listing, valuation or market information is accurate or complete.

To the maximum extent permitted by law, ePropertyPak and its officers, employees and partners shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data, goodwill or opportunity, arising from or related to your use of the Platform or any transaction with another user, including losses arising from fraudulent listings or misrepresentations by other users.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

You agree to indemnify and hold us harmless from claims, damages, losses and expenses (including reasonable legal fees) arising from your content, your listings, your breach of these Terms, or your violation of any law or the rights of any third party.

We may update these Terms from time to time. Material changes will be announced on the Platform or by email, and the “Last updated” date above will change. Your continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the Islamic Republic of Pakistan. Any dispute arising out of or in connection with the Platform shall be subject to the exclusive jurisdiction of the courts of Pakistan.

Questions about these Terms? Reach us at support@epropertypak.com.